SPECIFICATIONS

Brand Name: NONE

Choice: yes

High-concerned chemical: None

Item Type: Stairs & Steps,Beds & Sofas

Material: Leather

Origin: Mainland China

Type: Dogs

Wash Style: Hand Wash

Shipping and Delivery

We're committed to getting your pet products to you quickly and safely. Here's everything you need to know about our shipping and delivery.

Shipping Locations

We currently ship to all addresses within Australia.

Shipping Methods and Costs

We offer several shipping options:

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days
• Free Shipping: Available on orders over a certain amount (check our current promotions)

Shipping costs are calculated at checkout based on your location and the weight of your order.

Processing Time

Orders are typically processed within 1-2 business days. You'll receive a confirmation email when your order is placed and another email with tracking information once it ships.

Tracking Your Order

Once your order ships, you'll receive a tracking number via email. You can use this number to monitor your delivery status.

Delivery

Our shipping partners will deliver your order to the address provided at checkout. Please ensure someone is available to receive the package, or provide delivery instructions if needed.

Delays

While we strive for timely delivery, occasional delays may occur due to weather, holidays, or other unforeseen circumstances. We appreciate your patience and understanding.

Missing or Lost Packages

If your package hasn't arrived within the expected timeframe, please contact us with your order number and we'll investigate immediately.

International Shipping

We currently only ship within Australia. International shipping may be available in the future.

Have questions about shipping? Contact our customer service team for assistance.